Log in to manage passwords, view customer order details and settlements, process customer refunds & returns and download transaction details for your accounting records.
Here you will find the latest press releases, news and features from Payflex.
For any media inquiries, please reach out to press@payflex.co.za.
If you have questions related to a purchase, please contact us.
Payflex head of business development Cassidi Beck shares her insights
July 2020 | Article
Op-Ed: The eCommerce Lifeboat For South Africa’s Retail Industry
July 2020 | Article
Covid-19 shifts online sales from desirable to essential
July 2020 | Article
JUNE 2020
From cashless to digital: The Covid-19 tipping point
June 2020 | Article
From cashless to digital: The COVID-19 tipping point
June 2020 | Article
How To Develop A Strong E-Commerce Platform
June 2020 | Article
Op-Ed: From Cashless To Digital: The Covid-19 Tipping Point
June 2020 | Article
Lockdown forces a fundamental shift to online
June 2020 | Article
Safe payment transactions under COVID-19 with Derek Cikes
June 2020 | Video
COVID-19 catalysing contactless cashless payments
June 2020 | Article
MAY 2020
SA businesses innovate in the face of lockdown constraints
May 2020 | Article
Takeouts from businesses pivoting to survive lockdown
May 2020 | Article
How SA businesses are pivoting to survive lockdown [Opinion]
May 2020 | Article
Takeouts from SA businesses that have pivoted to survive lockdown
May 2020 | Article
The innovation behind SA’s Solidarity Fund
May 2020 | Video
Businesses surviving lockdown reveal their secrets
May 2020 | Article
A solution in the problem: Takeouts from businesses pivoting to survive lockdown
May 2020 | Article
APRIL 2020
What do health epidemics mean for retail
April 2020 | Article
What do health epidemics mean for retail?
April 2020 | Article
What do health epidemics mean for retail
April 2020 | Article
10 Key strategies to avoid cart abandonment
April 2020 | Article
10 Key strategies to avoid cart abandonment
April 2020 | Article
How we shop now
April 2020 | Digi Mag
MARCH 2020
Five things retailers need to consider when attracting millennial consumers
March 2020 | Article
Analysis of the Deloitte Millenial Survey: Derek Cikes
March 2020 | Video
How social distancing is changing e-commerce
March 2020 | Podcast
Coronavirus | Consumer behavioural patterns under COVID-19 lockdown
March 2020 | Video
What retailers need to know to attract the upcoming generation of big spenders
March 2020 | Article
Your Money on Market sense | SA citizens over-indebted
March 2020 | Video
How social distancing is changing e-commerce
March 2020 | Article
Coronavirus-led changes in consumer behaviour
March 2020 | Article
5 insights on millennials that retailers need to know
March 2020 | Article
Online shopping goes viral as SA shops from indoors
March 2020 | Article
Here’s what you’ll pay to get toilet paper delivered by Takealot, Checkers, Pick n Pay, and more
March 2020 | Article
Op-Ed: These Are The Six Stages Of Changes In Consumer Behaviour Led By The Coronavirus Pandemic
March 2020 | Article
FEBRUARY 2020
Fintech innovations offer alternative to credit traps
February 2020 | Article
The Top Ten Reasons Online Shoppers Abandon their Carts
February 2020 | Article
Consumers moving towards e-commerce for convenience
February 2020 | Video
Why shoppers are most likely to abandon their carts
February 2020 | Article
The top 10 reasons online shoppers abandon their carts
February 2020 | Article
JANUARY 2020
Top online retail trends to look out for in 2020
January 2020 | Article
Online Retail Trends For 2020
January 2020 | Article
PayFlex – More than just a payment system, it’s your passport to the best tech, today
January 2020 | Article
2020 will see symbiotic relationships between shopper and technology
January 2020 | Article
What to expect from retail in 2020
January 2020 | Article
Top online retail trends to look out for in 2020
January 2020 | Article
Top 8 retail trends to watch in 2020
January 2020 | Article
DECEMBER 2019
What we learned about SA’s spending habits from Black Friday 2019
December 2019 | Article
South Africans are obsessed with discounts, Black Friday data shows
December 2019 | Article
SA shoppers are obsessed with discounts
December 2019 | Article
Heightened price sensitivity in SA fuels Black Friday demand
December 2019 | Article
NOVEMBER 2019
Avoid overspending this Black Friday
November 2019 | Article
Avoid overspending this Black Friday
November 2019 | Article
7 strategic ways to navigate Black Friday without overspending
November 2019 | Article
Bumper Black Friday on cards, says FNB merchant services chief
November 2019 | Article
Are you Black Friday ready?
November 2019 | Video
Avoid overspending this Black Friday
November 2019 | Article
How to do Black Friday while keeping your bank balance in the black
November 2019 | Article
OCTOBER 2019
Six key strategies to reduce cart abandonment
October 2019 | Article
6 ways to keep the cart open on Black Friday
October 2019 | Article
5 practical ways to make money online without laying out any cash
October 2019 | Article
Ways To Increase Sales And Reduce Online Shopping Cart Abandonment
October 2019 | Article
Online payments company PayFlex adds geek-centric online retailer Raru to its roster
Octoberr 2019 | Article
6 Key strategies to reduce cart abandonment
October 2019 | Article
Six ways to reduce cart abandonment
October 2019 | Article
SEPTEMBER 2019
Online safety with Derek Cikes
September 2019 | Video
Jobs vs digital banking: Derek Cikes
September 2019 | Video
AUGUST 2019
High demand for credit amongst consumers: Derek Cikes
August 2019 | Video
NEED HELP?
We’re here to make sure that your experience with Payflex is seamless.
If you can’t find the answer to your question here,
please email us on support@payflex.co.za.
What is Payflex?
Payflex offers the first truly free payment plan in South Africa. Checkout with Payflex and pay only 25% of the purchase price today. Your goods are shipped immediately. And you pay the rest over 6-weeks at no additional cost (zero fees, zero interest*).
* Default fees apply if you miss a payment.
How do I make a purchase online?
We’re sure you want the short answer – With ease!
When you’ve found the item you can’t live without – even if you’re not feeling too flush – click “add to cart” and head to the payment page (it’s the one that usually comes up after you add your info) and select Payflex as your payment method. If you’re a Payflex first-timer, we’ll need to do a painless assessment.
All we’ll need are a few personal deets like your name, email address, and ID number and our super-quick, awesome software will assess your application.
Our system works in real-time, so if everything checks out, you’ll be good to shop in less than a minute. You’ll have to agree on the instalment schedule and pay your first instalment. Then it’s business as usual, with the retailer preparing your goods for pick up or to be sent off.
Is there really no interest or fees?
That’s right and we’ll shout it from the rooftops!
THERE REALLY IS NO INTEREST OR EXTRA FEES. Simply put, we’re not like your traditional finance companies. We believe in giving you the choice to get it now and pay later! Pay your scheduled payments on time and you’ll pay the original price your item was advertised for. It does sound too good to be true, doesn’t it?
Well, it’s not. There’s only one time you would ever pay more … if you miss a scheduled payment, then sadly, we’ll have to charge a R65 (incl. VAT) default fee to cover our costs and a further R65 (incl. VAT) for every week the instalment is outstanding for a maximum of three (3) charges. So, to avoid the added drama, just make sure you have money in your account in advance of your scheduled instalment. We’ll email you in advance every time as a reminder.
What cards does Payflex accept?
You can use any Visa or Mastercard card (Debit, Credit or Cheque) to make a Payflex payment. It’s so simple.
Why wasn't my Payflex application accepted?
To take advantage of flexing the way you pay, you’ll need to meet our minimum requirements.
If you weren’t approved for a flexible payment plan then you may have a poor credit history, or no history at all. Afterall, we are giving you access to a free spending plan, so our system will need to assess a number of factors to work out your spending limit.
Unfortunately, if you don’t meet them, you will be declined. It’s not that we’re being mean, just responsible. We actually have your best interests at heart, and we need to make sure our customers are all geared up to make payments on time.
Eek! Our inbox is pretty lit 🔥 Rest assured our support team will get back to you asap.
